Fil-A to the Rescue

Tonight KC and I were planning on meeting at Cheesecake Factory for dinner. I arrived before she did, so I sat down at a table in the bar area. I waited for about 10 minutes and once KC got there, we waited for about another 5 and still no one had come by to take our orders or even to say that they would be right with us. We were pretty disappointed so we decided to just leave and go elsewhere.

We decided cheap was the way to go, so we just ended up at the food court. I got in line at Chick-Fil-A and per usual, received prompt and polite service. Soon after KC and I met back up and sat down to eat, a Chick-Fil-A employee came by and asked if there was anything else he could get for me. Not only that, but he asked KC if he could get her anything, even though she had gotten Wendys. Wow!

I normally don't ever email comments to restaurants, but I decided to write to both restaurants tonight. One to Cheesecake, informing them of the lack of service we received. I also told them they should be embarrassed to know that a fast food restaurant provided me better customer service than they did. And one to Chick-Fil-A, giving them high remarks for the service I received tonight.